Like pearls of great price, hiring the right employees could be a highly challenging task. Wrong people are expensive, costly to your work environments, and time consuming. Conversely, the right people on the other hand, pay back in employee productivity, a successful employment relationship, and a positive impact on your total work environment. Having the right people enhance your workplace culture and hyper rewards in employee morale, positive thinking, planning and accomplishment of challenging goals.
As an entrepreneur, if you must put the overall interest of your organization above your personal matters, the selection process of your staff must be devoid of all sentiments. This is because you choice will determine the anchor point of your business-good or bad. There are “7Cs” you must look out for during your selecting process:
- Competence: This is the ability of an individual to complete a task successfully and efficiently. It is a combination of skills, abilities and experience needed to perform a task. It is important for a business owner/manager to ascertain the level of competence needed to get the necessary work done. A skilled farmer should not be employed as an accountant in a firm.
- Confidence: A prospective employee must exude confidence. This is pertinent because he/she is a representative of the business irrespective of the role and must be able to transfer this confidence to clients. Lack of confidence in an employee will send the wrong message to customers and may deter them from patronizing a business venture.
- Compatibility: An employee must be able to work harmoniously with people. He must have a peaceful demeanour both to colleagues and clients. Thus, an employer has to watch out for the team working abilities of a prospective employee. A healthy team will definitely boost productivity for a business venture.
- Capability: An employer has to find out whether a prospective employee has sufficient capacity to cope on the job. An employee must be able to handle all the tasks assigned to him/her and must be a finisher. An employee must be able to cope with the growth and expansion of the business.
- Commitment: Employee loyalty is an important yardstick to measuring whether a prospective employee is suitable or not. An employee’s goals and objectives must tally with the vision and mission of the business venture for the employee to stay committed.
- Character: Character involves moral strength and integrity. An employee with a solid character is indeed an asset to any business venture. Such an employee will be trustworthy, patient, kind, will have genuine interest for the business and the clients and will be loyal, dedicated, honest and courageous. Abigail Van Buren remarks that ‘The best index to a person’s character is how he treats people who can’t do him any good, and how he treats people who can’t fight back.’
- Cultured: A prospective employee must be capable of reflecting the culture of the business. The culture of a business is the way and manner in which they conduct their business including their core values, expectations, procedures and policies